Support

Request support from the Bumper team

If you have a support request please complete the form below or email support@bumper.fi.

We endeavour to respond within 24-48 hours. To help us better understand your issue, please provide as much of the following information as possible that is relevant:

  • ETH Wallet Address
  • BUMP Purchase phase (eg. Public Sale, LP Farmer, Publicly Traded)
  • Flow (eg. Protect, Earn, Claim, Close, Renew, Withdraw, Vesting)
  • Transaction ID
  • Device (eg. iPhone, Desktop)Operating System (eg. Windows, MacOS, iOS) and Version
  • Browser or App (eg. Brave, Chrome, Metamask app, Metamask extension) and Version
  • Wallet Type (eg. Metamask, Trust Wallet, Ledger)
  • Brief description of the issue
  • Screenshots