Community Relations Manager

Who are Bumper?

Bumper are building something that sounds impossible. We are solving a problem that’s not just limited to crypto but could span the financial industry globally. This is the only thing of its kind and puts us at the forefront of this technology. If you feel comfortable in an ever-changing environment, one that challenges on a daily basis, and rewards hard work, then consider Bumper your home.

You will have a unique opportunity to work directly on a product that will change the way people can invest in crypto.

We are creating a protocol that will allow any user to protect the underlying value of their crypto asset against all kinds of volatility levels. We call it “God-Mode for Crypto”! The scope of the protocol will reach all corners of the user landscape, from retail to degens to institutions. Already, the simulations are proving radically cheaper and more efficient than traditional options instruments.

We are building a team of the elite, the best of the best. A team that not only believes in the potential for DeFi to change the face of finance, but has the talent and skills that lead to growth and change. We still have fun however and a love for 80s pop culture is encouraged… but not needed!

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Role Overview

Bumper are looking for someone who’s obsessive about community to take charge of our community and be the face of Bumper amongst our fans and followers. You’ll champion Bumper in our community channels and across the broader crypto world as we grow our radically innovative DeFi service.

As we are small (but looking to scale quickly) you will have the opportunity to shape the role into your own and recommend / lead improvements in other areas of the business if you wish.

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Every day is different and brings new challenges to solve. To succeed in this role you will:

• Come alive in Discord. It’s your happy place. Answering questions, creating a vibe, chillin’ with DeFi denizens old and new is what drives you.
• Create an engaged and strong community of Sentinels through education, inspiration and knowing when to drop that perfect 80s meme. 
• Be the bridge between community and the team, checking the pulse frequently and feeding that into the team through regular updates. 
• Extract all the juicy details from tech, ops, marketing and anywhere else, wrapping it up and presenting it to the community in a way that they’ll be begging for more.
• Keep track of the growth and sentiment across Discord, Telegram, Twitter, Reddit and other relevant channels
• Be the cool kid that everyone wants to know within other communities (including partners), as we expand with more chains and integrations.
• Drop a constant stream of deliverable campaigns ideas, competitions, quizzes, etc, that drive engagement.
• Do technical stuff like add and manage bots in the Discord server.
• Organise of AMA’s with our community and other communities aligned with our core audience and protocol.
• Keep your finger on the pulse of what other communities are doing well.
• Coordinate influencers and ambassadors including timely dissemination of information for these partners to provide value to Bumper.
• Maintain and evolve guidelines for effective community management, including moderation and crisis management.
• Oversee and lead the daily interactions of the Community Moderators keeping them aware of new content, changes to existing content or narratives.

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You’ll have: 

• A passion for DeFi that will be felt across our community.
• 2+ years experience in community management, social media, content or support roles.
• The drive to establish yourself as a kick-ass community manager.
• A desire to think strategically about community engagement.
• In depth knowledge of the ins and outs of Discord, Telegram, Reddit, Twitter and other community channels.
• Experience participating in, managing and building online communities within crypto.
• Excellent written and verbal communications skills.
• A desire to attack problems head on and solve them creatively.
• Outstanding attention to detail with great organisational and prioritisation skills.
• A clear focus on where you’re heading as a self-starter.

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You bring with you and draw upon your past experiences building and managing communities along with experience working with remote or globally dispersed teams. You are available during UK working hours - at least a few hours partial crossover or regular flexibility to collaborate in UK time and will need to be able to coordinate with partners and team in other time zones.

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Key relationships / stakeholders

You will report in to the Chief Marketing Officer. The internal team leads will be your key stakeholders along with external partners who currently provide services / advice to Bumper. You will be in regular contact with other team members such as Content Managers and Support Team to coordinate community interactions.

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Life at Bumper

Working at Bumper is more than a job — it’s the opportunity to join forces with extraordinary, insightful and imaginative people who will recognize your talents and encourage your professional growth and development in a work environment that promotes creativity and individuality.

If you want to make an impact then this is the place for you. The work you conduct will have a direct impact on our business and you really will make a difference to our future. 

Our People’s DNA

Commercial Mindset

In all departments, colleagues will need to use their initiative, prioritise their own work and ensure at all times they are working on the tasks with the highest commercial impact.

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Autonomous

Due to the international team, it is essential that workers thrive when they are working autonomously.

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Smart

There is no playbook for what Bumper are doing, so any candidates need to be brilliant problem solvers and deep thinkers.

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Driven by Challenge

We don’t yet have all the answers and this opportunity will encourage you to challenge and question things and really grow within our business, both professionally and personally.

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Our Commitment

 Diversity and inclusion are in our DNA. We believe that creating something amazing begins with fostering a culture of belonging at Bumper. To us, a culture of belonging is one where we celebrate and welcome the diversity of all employees, stakeholders, and external partners and strive to create an environment where every individual feels valued, respected, and brings their authentic self to work.

 Bumper accommodates people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.

 Bumper is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic, including Race, Gender Identity, Sexual Orientation, Disability, Veteran Status, Age, etc, and encourages all qualified applicants.

Apply now or for more information on this role, please contact careers@bumper.fi 

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